Certified Travel Counselor (CTC) Practice Exam

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1 / 20

Which of the following would MOST likely be considered a violation of client privacy when using social media for marketing purposes?

Commenting on a client's social media page congratulating him or her for the progress made

Posting a selfie in front of the health club sign with the caption "looking forward to working with all of my clients today!”

The scenario described as posting a selfie in front of the health club sign with the caption "looking forward to working with all of my clients today!" is the option that most likely violates client privacy. This is because it could imply a connection or association with clients without their explicit consent. While the intention may be to engage and attract potential new clients, the wording suggests that the trainer is referring to their clients in a way that may not respect their privacy, especially if any individual clients interpret the post as a public acknowledgment of their relationship with the trainer.

In contrast, commenting on a client's social media page to congratulate them or asking for photo release permissions are generally acceptable practices that respect client privacy. Additionally, posting before-and-after transformation photos with the client’s written permission is a clear demonstration of transparency and consent, which protects client privacy while also promoting services effectively.

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Asking a client to sign a social media photo release at the beginning of the client-personal trainer relationship

Posting a client transformation social media post that includes before-and-after photos with the client's written permission

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